We are currently expanding our Hygiene Services Division. A Vacancy has Arisen for a Telesales Representative for Hygiene Services. The position is a full time permanent contract.
Opportunity to join pension scheme.
Hours Monday – Thursday 08:30- 17:00 Friday 08:00 -16:00
28 Days Holiday Per Annum
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by bringing in customers and developing business.
Contact potential or existing customers to inform them about a product or service.
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Outstanding negotiation skills with the ability to resolve issues and address complaints.
Experience in washroom / Hygiene backround is preferred.